Rackspace Expands Professional Services Offerings to Include NeuStar's Industry Leading Managed DNS, Traffic Management, and Application Monitoring Services
SAN ANTONIO--(BUSINESS WIRE)--Aug. 4, 2009--
Rackspace® Hosting (NYSE:RAX), the world’s leader in hosting,
today announced that it has entered into a Reseller Agreement with
NeuStar, Inc. (NYSE: NSR). This relationship allows customers to obtain
hosting services from Rackspace along with innovative Domain Name
Service (DNS), traffic management, and application performance
monitoring services that are designed to be more cost effective than
traditional hardware-based approaches.
“NeuStar is an industry leader in DNS, traffic management, and
application monitoring services,” said Taylor Rhodes, General Manager
Rackspace Enterprise Services. “Together we are bringing a new approach
to the enterprise application hosting sector that integrates diverse
hosting models from dedicated and virtual servers to cloud computing,
professional services expertise and resources, and managed services. The
result is that Rackspace customers can receive an even higher level of
performance from their hosting services while continuing to rely on our
Fanatical Support®.”
NeuStar will be a preferred enterprise-scale provider for failover,
application performance monitoring, and website load testing within
Rackspace’s Professional Services organization, and will become a
primary resource for disaster recovery and load balancing for Rackspace.
This integrated offering extends Rackspace’s application hosting
infrastructure and customer support with additional layers of
professional and managed services that can be used to tailor solutions
to meet complex enterprise computing requirements. The result is an
end-to-end hosting solution backed by an industry leading Service Level
Agreement, superior customer support, and a cost effective approach that
fits today’s tough economic times.
“Rackspace has earned a leadership position in the hosting industry with
62,000 customers, over 50,000 servers under management, and their
legendary Fanatical Support,” said Scott A. Walker, Vice President
Global Partner Program at NeuStar. “The combination of Rackspace’s
Professional Services resources and diverse hosting solutions combined
with NeuStar’s proven network and performance monitoring services
delivers a solution that is seamlessly integrated and tailored to
deliver maximum value to customers.”
Rackspace Professional Services provides customized solutions that
address the complex and evolving requirements of enterprises worldwide.
NeuStar’s Partner Program was designed to support leading internet
solutions companies, like Rackspace, with managed services featuring
UltraDNS™ and Webmetrics performance monitoring, as well as
training, systems, and joint marketing tailored to the unique
opportunities in the partner’s marketplace. The Reseller Agreement
between Rackspace and NeuStar further extends the depth of professional
services offered by Rackspace which already includes: Disaster Recovery
Services, Data Migration Services, Network and Security Services, and
Application Services.
About Rackspace Hosting
As the leader and specialist in hosting services, Rackspace® Hosting is
changing the way businesses worldwide buy IT. Rackspace delivers
computing-as-a-service, integrating the industry's best technologies
into a flexible service offering, making computing more reliable and
affordable. A trusted partner to companies of all sizes, Rackspace
enables IT departments to be more effective. Rackspace is distinguished
by its award-winning Fanatical Support®, furthering the company's
mission to be one of the world's greatest service companies. Rackspace
is recognized as one of FORTUNE Magazine's 100 Best companies to work
for in the US, ranking number 43 on the list. Rackspace's portfolio of
hosted IT services includes managed hosting (www.rackspace.com),
email hosting (www.rackspace.com/apps)
and cloud hosting (www.mosso.com).
For more information on Rackspace Hosting please visit www.rackspace.com.
About NeuStar
Neustar solves complex communications challenges and provides
market-leading, innovative solutions and directory services to enable
trusted communication across networks, applications, and enterprises
around the world. Visit Neustar online at www.neustar.biz.
Forward-Looking Statements
This press release contains forward-looking statements that involve
risks, uncertainties and assumptions. If such risks or uncertainties
materialize or such assumptions prove incorrect, the results of
Rackspace Hosting could differ materially from those expressed or
implied by such forward-looking statements and assumptions. All
statements other than statements of historical fact are statements that
could be deemed forward-looking statements, including any statements
concerning expected development, performance or market acceptance
associated with our Professional Services, including the professional
services provided by Neustar, Inc.; anticipated operational and
financial benefits from our professional services; any statements of
expectation or belief; and any statements of assumptions underlying any
of the foregoing. Risks, uncertainties and assumptions include the
possibility that expected benefits from our professional services,
including those services provided to our customers by Neustar, Inc. may
not materialize, which could occur due to certain factors including (i)
a failure to market the services effectively, differentiate the services
from competitive services or communicate differentiations effectively,
(ii) unfavorable reliability, quality or compatibility associated with
the services, (iii) changes in technology which adversely affect the
benefits of the service, (iv) slowdowns in the general economy or
technology industry that impact consumer spending habits, (v) internal
strategy decisions that impact the services, and (vi) and other risks
that are described in Rackspace Hosting’s Form 10-Q for the quarter
ended March 31, 2009, filed with the SEC on May 12, 2009. Except as
required by law, Rackspace Hosting assumes no obligation to update these
forward-looking statements publicly, or to update the reasons actual
results could differ materially from those anticipated in these
forward-looking statements, even if new information becomes available in
the future.
Source: Rackspace Hosting
Rackspace Hosting
Media Relations:
Rachel Ferry, 210-312-3732
rachel.ferry@rackspace.com